What This Privacy Policy Covers

This policy covers how Aquae.com.hk (AQUAE) treats personal information that AQUAE collects and receives, including information related to your past use of our products and services. Personal information is information about you that is personally identifiable like your name, address, email address, or phone number, and that is not otherwise publicly available.

This Privacy Policy does not apply to the practices of companies that AQUAE does not own or control, or to people that AQUAE does not employ or manage.

Information Collection and Use

AQUAE collects personal information when you register with AQUAE, when you use AQUAE products or services, when you visit AQUAE pages or the pages of certain AQUAE partners, and when you enter promotions or sweepstakes. AQUAE may combine information about you that we have with information we obtain from business partners or other companies.

When you register we ask for information such as your name, email address, birth date, gender, occupation, industry, and personal interests. For some financial products and services we might also ask for your phone no., address, identity card number, and information about your assets. When you register with AQUAE and sign in to our services, you are not anonymous to us.

AQUAE automatically receives and records information from your computer and browser, including your IP address, AQUAE cookie information, software and hardware attributes, and the page you request. If you are using the AQUAE mobile application, we will also receive and record the device identifiers such as iOS Identifier for Advertising (IDFA), Android Advertising ID, etc.

AQUAE uses information for the following general purposes: to customise the advertising and content you see, fulfill your requests for products and services, improve our services, contact you, conduct research, and provide anonymous reporting for internal and external clients

Disclosure of information

AQUAE does not rent, sell, or share personal information about you with other people or non-affiliated companies except to provide products or services you've requested, when we have your permission, or under the following circumstances:

(1) We provide the information to trusted partners who work on behalf of or with AQUAE under confidentiality agreements. These companies may use your personal information to help AQUAE communicate with you about offers from AQUAE and our marketing partners. However, these companies do not have any independent right to share this information, except to the extent required by law.

(2) We respond to subpoenas, court orders, or legal process, or to establish or exercise our legal rights or defend against legal claims.

(3) We believe it is necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of AQUAE’s terms of use, or as otherwise required by law.

(4) In response to a court order under HKSAR Law (Ordinance V, Section 58).

(5) We transfer information about you if AQUAE is acquired by or merged with another company. In this event, AQUAE will notify you before information about you is transferred and becomes subject to a different privacy policy.

(6) Your account profile is disclosed in different levels according to your account’s privacy settings, and your username is also showed in certain parts of our websites (forums, Q&A part…etc.).


AQUAE uses cookies on our websites. AQUAE lets other companies that show advertisements on some of our pages set and access their cookies on your computer. Other companies' use of their cookies is subject to their own privacy policies, not this one. Advertisers or other companies do not have access to AQUAE’s cookies.

Your Ability to Edit and Delete Your Account Information and Preferences

You can edit your AQUAE Account Information at any time.

Confidentiality and Security

AQUAE limits accesses to information about you to employees who we believe reasonably need to come into contact with that information to provide products or services to you or in order to do their jobs.

We have physical, electronic, and procedural safeguards that comply with our legal obligations to protect information about you.

Unsubscription of e-Newsletter and Promotional Emails

AQUAE will continue to send e-newsletter to you with the latest information relating to our products and services. Should you prefer not receiving our newsletter, you may click the “UNSUBSCRIBE” button in our e-newsletter and you will be removed from our list immediately.

Changes to this Privacy Policy

AQUAE may amend this policy from time to time. If we make any substantial changes in the way we use your information we will notify you by posting a prominent notice on our pages.

Questions or Suggestions

If you have questions or suggestions, please contact us.

Address: Flat F&J, 8/F KWAI TAK IND CTR 2, 15-33 KWAI TAK ST., KWAI CHUNG, NT, HK
Phone: 5527 5364
Email: cs@aquae.com.hk
URL: www.aquae.com.hk